This website (www.mundodorantes.com) under the name Mundo Dorantes is owned and operated by DHD Dorantes (Francisco Dorantes Caro, NIF 28760965V (hereinafter MundoDorantes.com), with registered office at 63 Corredera Street, Postcode 41740 Lebrija (Sevilla – Spain).

This website and the services related to it are available under the following terms and conditions (“T & Cs”) and any other standard established on our website. Please read the T&Cs carefully before placing orders on this website. We recommend that you keep a copy of these T&Cs for future reference. By accessing and using this website, you agree to these T&Cs, including changes. If you do not agree to these T&Cs, do not access or use this website in the future. For certain campaigns, promotions or contests, additional terms and conditions will apply. For the auction area, the particular terms and conditions for Online Auctions will apply.

We want you to pay particular attention to our policies related to the purchasing conditions established in these T&Cs and in our Privacy Policy. If you are a minor, you must inform your parents or guardians about these T&Cs and the Privacy Policy of MundoDorantes.com who must express their acceptance of them before using this website or its services. We only accept orders made by people of legal age.

MundoDorantes.com reserves the right to rectify, modify and / or replace in whole or in part this website, the information and materials contained therein, as well as the T&Cs. Check these T&Cs periodically for possible changes or modifications.

Registry

To use some of the services or functions available on this website you need to register. When registering, we ask that you provide us with true, accurate, and complete information in all respects. If any of your registration information changes, please notify us immediately by email atinfo@mundodorantes.com. From time to time, we may change the registration requirements.

Right of purchase

When making a purchase through this website, your personal information will be requested. Specifically, customers must provide their real name, email address, and other requested information. Likewise, when ordering the items, you will be asked to provide the data related to the payment, guaranteeing that the payment data you provide when placing the order is valid and correct, confirming that you are the person mentioned in the billing information you provide to us.

By placing an order, you expressly authorize us to verify your data and, when MundoDorantes.com deems it necessary, to communicate or obtain information from third parties (including any updated information) about you, including your credit card number, To validate it, obtain the initial authorization of the same and be able to authorize the purchase operation.

Personal information

We inform you that in accordance with our Privacy Policy, your personal data will be part of a file that is the responsibility of MundoDorantes.com, and that they will be used for the purposes indicated in the Privacy Policy. You have the right of access, rectification, and cancellation, being able to apply this right through the procedure indicated in the Privacy Policy.

Purchase conditions

Stock

The products shown on this website are only a selection from the MundoDorantes.com catalogue. This collection has been specially chosen for the MundoDorantes.com online store. The availability of our products is in real time, so it is possible that some selected products are not in stock. MundoDorantes.com online store does not accept responsibilities derived from the lack of stock of any of the models shown.

Item Description

  • The information about the articles published on the web responds to MundoDorantes.com’s criteria, and as such criteria, they should not be taken as fact.
  • Buyers must form their own opinion through the information, descriptions and photographs provided by MundoDorantes.com.
  • MundoDorantes.com will not accept any responsibility for the accuracy of its cataloguing.
  • Items purchased by buyers will be delivered in the state described on the web, without accepting claims about damage, breakage, ignorance of its nature, state of conservation, size, dimension, colour, value, etc …

How to buy

MundoDorantes.com uses the following purchase procedure:

You must select and add to the cart the item (s) you want to buy by clicking the ADD TO CART button that appears on the website.

If at that time you do not want to buy the items, you can select them and add them to your cart. This cart does not represent an online reservation.

The shopping cart will include the product, description, reference, unit price, quantity and total of the cart (including VAT).

If you continue with the purchase process, we will show you a list of the item (s) that you are going to buy, the total price (including VAT) and shipping costs if applicable.

Once you have selected the item (s), you must fill in the order form. In this order form you must indicate your personal data and payment information in order to process your order(s). Please note that all data must be completed correctly to avoid confusion and problems when sending the item (s) purchased.

Order confirmation

Once your choice has been made and the order has been issued, you will receive an email confirming that your order has been registered (order confirmation). This order confirmation will include, among others, information regarding the identification of the item (s) purchased, the total price (including VAT) and shipping costs if applicable with the delivery data.

If you make a mistake when placing the order, contact our Customer Service where we will be happy to assist you. However, always make sure to review your order before ordering. Before confirming, you have the possibility to edit the information you have entered, such as the shipping or invoice address or your credit card details; You can also change or delete items included in your cart.

If an error occurs in the message, it may be due to a temporary communication problem with the network or an error when typing the provided email address. In both cases, contact our Customer Service at info@mundodorantes.com. We reserve the right not to accept your order if, for example, we are unable to obtain authorization for payment, if shipping restrictions apply to a specific item, or if the item is not in stock. If this last case occurs, we will inform you by email and we will refund you all the payments that have been made.

We are not liable to you or third parties when any merchandise has been removed from the website, even if it has been sold; nor for the elimination, revision or edition of materials or contents of the web page, rejecting any type of transaction.

Pricing policy

The prices shown on this website appear in euros and include all applicable taxes, with the exception of those that are expressly excluded. All prices and offers will correspond to those published. The price of the products displayed on this website at the time of order confirmation will be maintained. MundoDorantes.com will not be responsible for special fees, customs duties or additional delivery costs. MundoDorantes.com reserves the right to modify its sales prices at any time, except for orders that have already been made.

Payment methods and security

Orders can be placed at any time, 24 hours a day, every day of the week.

As indicated on the payment page, MundoDorantes.com will only accept payments made with credit or debit cards, PayPal, and in some items bank transfer. No other form of payment will be accepted, except for those mentioned above.

You must confirm that the credit / debit card you are using is yours or that the cardholder has authorized you to use it. Holders of credit / debit cards are subject to validation and authorization checks by the issuer of their card. If the issuer of your card rejects the authorization of the payment to MundoDorantes.com, we will not be responsible for any delay that occurs in the delivery.

We will do everything possible to make this website secure. In order to guarantee security in payment transactions, MundoDorantes.comuses a secured payment system. This indicates that all confidential data (i.e. credit card number and expiration date) is encrypted and transmitted directly to a secure server.

Likewise, we will take care of keeping, to the extent that we are empowered to do so, the data of your order and payment safely; However, in the absence of negligence on our part, we cannot be held responsible for the losses suffered if a third party is denied access to the information that they have provided when accessing or placing an order from this website.

Multiple orders will ship when all items are available. Shipments will not be partial except in exceptional cases in which we will contact the buyer directly.

MundoDorantes.com reserves the right to deny any order for security reasons. Affected customers will be notified. We also reserve the right to cancel the order when we cannot verify the shipping information and / or the invoice, in case this happens we will notify you. Furthermore, we reserve the right not to accept and / or cancel an order if we consider that the buyer wants to obtain the items for resale.

Each product contains at least the following information:

  • Article name
  • Article image
  • Description
  • Price in euros

MundoDorantes.com intends to show the colour of its articles as close as possible to the real colour. However, the colour of the items may be subject to variations depending on the quality of your computer monitor. For this reason, MundoDorantes.com does not guarantee that the colour displayed on the monitor will reproduce exactly the original.

Auctions, special offers, promotions and discounts will be valid until the date indicated or until there are no more items in stock, whichever occurs first.

Deliveries and insurance

MundoDorantes.com insures each purchase during the transit time until delivery at the specified shipping address according to the specific conditions of each carrier. All orders are delivered by national / international courier companies.

The receipt of deliveries must be signed at the time of receipt. Once the receipt has been signed, the items will be responsibility of the customer. We do not deliver items to PO boxes.

In order to avoid problems with deliveries (incorrect addresses, person absent at the address) the corresponding form must be filled in correctly, especially the box with the contact telephone number.

When your order has left, we will send you an email indicating the tracking number of the package assigned by the courier company for the delivery of your item(s). This way you can see where your order is at all times. If you have ordered more than one item, we will wait for all the items in the order to be available before shipping, as we do not make partial deliveries except in exceptional cases where we will contact the buyer directly.

All items delivered by MundoDorantes.com will be owned by MundoDorantes.com payment is received.

Orders Cancellation

You can cancel your order (s) at any time prior shipment, and we will refund you the total paid. If your order has already been shipped (that is, it has already left the warehouse) you will have to wait until delivery to be able to cancel the order, although such cancellation is subject to specific terms and conditions (see Returns). You can also contact our Customer Service to cancel your order, as long as the order has not been shipped.

Returns

You have a period of 15 days to return an item from the date the item was received. To return it, you must verify that the following conditions are met.

  • The product must be returned in the same condition in which it was sent and when possible in its original packaging. If the original packaging is not available, it must be replaced with one of similar size and capacity.
  • The product must be returned to our offices (see address below) within 15 days of receiving your order.

Returns must be made through our Customer Service. You must return the items to:

MundoDorantes.com at C/ Corredera, 63 – 41740 Lebrija (Sevilla – Spain)

Once we have received the item/s and verified that it meets the conditions mentioned above, MundoDorantes.com will refund the amount you have paid for the item/s. The direct costs of returning the item/s will have to be paid by you, except in the event that the product does not match the one purchased on the web. In that case, MundoDorantes.com will be responsible for the cost of returning the item/s.

Payment will not be refunded in cash under any circumstances.

After sales service

Our Customer Service department has an after-sales service to help solve any problem related to our articles or deliveries, offering customers a quick and efficient response.

Contact

For questions, doubts, complaints, or suggestions about your order or purchase online, send an email to: info@mundodorantes.com or contact by phone: +34 95 597 29 56

Intellectual Property Rights

All intellectual property rights (including copyrights, patents, trademarks, trade names, database and design rights) and all information and material (including all logos, graphics and software) provided through this website are owned by MundoDorantes.com or its affiliates, or are used with the consent of the holders of the relevant rights, and are explicitly reserved.

The use of this website and its contents does not guarantee any right or assignment in relation to copyright, designs, trademarks and any other intellectual property rights related to the content (as described in the content section below ), including MundoDorantes.com software and all HTML and other code contained in this website. Said content, including designs, third-party trademarks, and intellectual property rights mentioned or displayed on this website is protected by national intellectual property and other laws and provisions of international treaties.

The reproduction or redistribution of the aforementioned content is prohibited and may incur civil and criminal offenses. Notwithstanding the foregoing, the copying and use of the materials listed above to any other server, location or medium of publication, reproduction or distribution is expressly prohibited. However, making a display copy of the content for your own personal use is permitted.

Content

In addition to the intellectual property rights mentioned above, content is defined as all graphics, photographs, including image, sound, music, video, audio or text rights on this website. Although the necessary measures have been taken to ensure the accuracy of the information and materials on this website, MundoDorantes.com does not guarantee that the content of this website is up-to-date, complete and accurate or that the content does not contain defects, errors and / or viruses. Likewise, MundoDorantes.com does not guarantee that said defects, errors and / or viruses can be solved or eliminated immediately. On the other hand, MundoDorantes.com reserves the right to interrupt the accessibility to this web page for maintenance or updating processes. We always recommend that all Internet users make sure they have an antivirus installed.

Your activity

You agree that you will be personally responsible for your use of this website and for all your communication and activity on this website. If we find that you are or have been related to illegal activities, without respecting other users, or that the T&Cs have been breached, you will be temporarily or permanently denied access to this website.

Limitation of liability

In no case will MundoDorantes.com be responsible for direct or indirect losses, damages or expenses, regardless of the way in which they occur, that may originate from the use or according to the use of this website and / or the information or materials it contains, or as a result of the inaccessibility of this website and / or the fact that certain information or materials contained in it are incorrect, incomplete or out of date.

The previous clause does not exclude or limit the responsibility of MundoDorantes.com in those cases in which by law the responsibility cannot be excluded or limited.

Compensation

At our request, you agree to fully indemnify us, exonerate us, and hold us harmless when required, as well as our staff, directors, agents, affiliates, licensees, and vendors against all liabilities, claims, expenses, damages, and losses, including court fees. that may arise in the event that you violate these T&Cs in any way, including the event that another person accesses this website using your account as a result of your action or inaction.

Association

You acknowledge and admit that there is no joint participation, association, employment relationship or delegation between you and MundoDorantes.com as a result of these T&Cs or the use of this website. You agree not to present yourself as a representative, proxy or employee of MundoDorantes.com, not making us responsible for representations, acts or omissions on your part.

Not resignation terms

If you breach the T&Cs and no legal action is taken against you, we may have our rights and remedies in any other situation where you breach the T&Cs.

Applicable legislation

These T & Cs will be governed and interpreted in accordance with the laws of Spain and the relevant courts of Seville will have exclusive jurisdiction.